Shipping policy
Shipping Fees
Perishable Products (caviar, roe & seafood)
| Shipping (Express) | Order Total |
| FREE | $199.00+ |
| $14.99 | $100.00 – $198.99 |
| $29.99 | $0 – $99.99 |
Non-Perishable Products (truffles, coffees, pantry, and more)
| Shipping (Standard) | Order Total |
| FREE | $100.00+ |
| $14.99 | $0 – $99.99 |
| $29.99 | Express shipping upgrade |
Orders containing perishable and non-perishable products are subject to Perishable Products shipping fees.
Shipping Times
Perishable Products (caviar, roe & seafood)
Orders are typically delivered within 24 hours to most destinations but may take up to 72 hours to remote areas.
| Shipping Days | Cutoff | Estimated Delivery |
| Monday – Thursday | Before 4:00 PM EST | 24–72 hours* |
| Monday – Wednesday | After 4:00 PM EST | Next day + 24–72 hours* |
| Thursday | After 4:00 PM EST | Monday + 24–72 hours* |
| Friday | N/A | Monday + 24–72 hours* |
| Weekends | N/A | Monday + 24–72 hours* |
* Next-day (24 hours) delivery to most destinations; up to 72 hours for remote locations.
† We do not ship on Federal or Quebec Provincial Holidays. Orders around holidays follow the next available Monday–Thursday window.
†† Weekend delivery is not available.
Non-Perishable Products (truffles, coffees, pantry, and more)
| Shipping Days | Cutoff | Estimated Delivery |
| Monday – Friday | Before 4:00 PM EST | 2–7 business days |
| Monday – Thursday | After 4:00 PM EST | Next day + 2–7 business days |
| Friday | After 4:00 PM EST | Monday + 2–7 business days |
| Weekends | N/A | Monday + 2–7 business days |
† We do not ship on Federal or Quebec Provincial Holidays.
†† Weekend delivery is not available.
Orders containing perishable and non-perishable products will follow the Perishable Products shipping times.
General Information
- We do not ship to P.O. boxes.
- We ship within Canada only. International deliveries are not available at this time.
- From time to time, your order may take longer than normal to arrive due to one or more reasons:
- Federal and Provincial holidays
- Extreme weather conditions
- Very remote destinations and all Canadian Territories
- Missing or incomplete order, shipping, or billing information
All orders ship from Montreal, QC. Refrigerate your perishable items as soon as possible.